Terms & Conditions.

These Terms of Service govern your use of our website and services as a wholesale distributor of vaping products in New Zealand. By accessing or purchasing from us, you agree to comply with these terms, which are in accordance with New Zealand laws and regulations.  

1. Eligibility & Wholesale Only.

• Our services are available only to registered businesses with a valid New Zealand Business Number (NZBN).
• You must be 18 years or older to purchase vaping products. Identification may be required for age verification.
• Resale of our products must comply with New Zealand's vaping regulations, including age restrictions, packaging laws, and marketing limitations.
• Customers must provide a valid SVR license issued by the New Zealand Government Ministry of Health (HARP - Health Advisory and Regulatory Platform) before purchasing vaping products.  
  

2. Compliance with New Zealand Laws & Regulations.

• All vaping products sold comply with the Smokefree Environments and Regulated Products Act 1990, the Fair Trading Act 1986, and the Consumer Guarantees Act 1993.
  
• Customers must adhere to all laws regarding advertising, product placement, and sales to minors.
  
• We reserve the right to refuse service to any business that fails to comply with these legal requirements.

3. Orders, Pricing & Payment.
 

• Orders are processed only for verified wholesale customers.
• Orders must be placed through our official channels (e.g., website, email, or phone).
  
• All prices are in New Zealand Dollars (NZD) and include GST unless otherwise stated.
• Payments must be made via accepted methods, including bank transfer, or other approved payment gateways.
• Prices are subject to change without prior notice, but confirmed orders will be honoured at the agreed price.
• Orders are final upon confirmation. Cancellation or modifications must be requested and approved before shipment.
• Orders may be cancelled within 6 hours of placement. Cancellations after this period may incur a fee.

4. Shipping, Delivery & Risk of Loss.
 

• Orders are processed within 24-48 hours of payment confirmation.  
  
• Delivery times depend on location and courier services. Estimated delivery times will be provided at checkout.
  
• Risk of loss or damage passes to the buyer upon dispatch.
• Claims for damaged or lost goods must be reported within 24 hours upon receiving deliveries. 
• We comply with hazardous goods transportation regulations for nicotine-containing products.
  

5. Returns, Warranty & Consumer Rights. 

• Returns are accepted only for defective or damaged products reported within 24 hours after delivery. ​
  
• All returns must be approved and returned in original packaging.
  
• We do not accept returns for change of mind or unsold stock.
  
• All warranties comply with the Consumer Guarantees Act 1993, ensuring our products meet acceptable quality standards.
  

6. Intellectual Property & Brand Protection.
 

• All trademarks, logos, and content on our website are owned by Alpha Six Three Limited or our suppliers. Unauthorized use is strictly prohibited.
  
• Wholesale customers may not alter, misrepresent, or rebrand our products without written consent.
  
• You may not use our trademarks, logos, or branding without prior written consent.
  
• We reserve the right to take legal action against unauthorized use of our intellectual property.
  

7. Limitation of Liability & Indemnification.
 

• We are not responsible for indirect or consequential business losses, including lost profits, arising from the use of our products or services.
  
• By purchasing from us, you agree to indemnify and hold Alpha Six Three Limited harmless from any claims related to your resale or use of our products.
  
• Our total liability for any claim under this Agreement is limited to the purchase price of the Products in question.
  
• Customers must ensure their own compliance with local laws when selling or marketing vaping products.
  

8. Privacy & Data Protection.
 

• We collect and store customer information in accordance with the Privacy Act 2020.
  
• Personal data is used solely for processing orders, account management, and customer support.
  
• Your data is used to process orders, improve our services, and comply with legal obligations.
  
• We do not sell or share customer data with third parties without explicit consent.
  

9. Amendments to Terms
 

• We reserve the right to update these Terms of Service at any time.  
  
• Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
  

10. Dispute Resolution & Governing Law
 

• Any disputes arising from these Terms of Service shall be resolved in accordance with New Zealand law.
  
• Customers agree to resolve disputes through negotiation before pursuing legal action. 
• The jurisdiction for legal proceedings shall be the courts of New Zealand.
  

➔  Updated: 02/26/25. 

Privacy Policy.

Alpha Six Three Limited ("we," "our," or "us") is committed to protecting your privacy and handling your personal data in compliance with the Privacy Act 2020 and all applicable New Zealand laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our wholesale services.  

Information We Collect. 

We may collect and process the following types of personal information:  
 

•  Business details: Including New Zealand Business Number (NZBN), GST number and SVR license issued by the New Zealand Government Ministry of Health (HARP).
  
• Contact details: Name, email address, phone number, and shipping/billing address.
  
• Payment information: Payment details necessary for processing transactions, handled securely via third-party payment providers.
  
• Website usage data: IP address, cookies, browsing history, and analytics data to improve user experience.

Purpose of Data Collection. 

 
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and shipping address.  
  
• Account Information: Username, password, and purchase history.
  
• Payment Information: Credit card details, bank account information, or other payment details (processed securely by third-party payment processors).
  
• Technical Information: IP address, browser type, device information, and browsing behaviour on our Website.
  
• Communication Data: Records of your interactions with us, including emails, phone calls, and chat logs.
  

We use your personal data for the following purposes:

• To verify your eligibility as a wholesale customer.  
  
• To process and fulfill orders efficiently.
  
• To communicate with you regarding orders, account updates, and promotional offers (if opted-in). ​
  
• To ensure compliance with New Zealand's vaping regulations. ​
  
• To improve our website, products, and services through analytics.
  
• To comply with legal and regulatory obligations.

How We Use Your Information.

We use your personal information for the following purposes: ​  
 

• To process and fulfil your orders.
  
• To communicate with you about your orders, account, or inquiries.
  
• To send you marketing communications.
  
• To improve our Website, Products, and services.
  
• To comply with legal obligations, including under the Smoke-free Environments and Regulated Products Act 1990 and other applicable laws.

Disclosure of Personal Information.

We do not sell or rent personal data. However, we may share your information with:
 

• Payment processors: To process transactions securely.
• Logistics partners: For order fulfillment and delivery.
• Regulatory authorities: If required under New Zealand law.
• Legal and compliance entities: When necessary to protect our legal interests or respond to lawful requests.

Legal Basis for Processing.

We use your personal information for the following purposes: ​  
 

• Performance of a Contract: To fulfill orders and provide services you have requested.
  
• Consent: For marketing communications and other purposes where you have given explicit consent.
• Legal Obligations: To comply with New Zealand laws and regulations.
• Legitimate Interests: To improve our services and protect our business interests, provided these do not override your rights.

Data Security & Retention.
 

• We implement security measures to protect your personal information from unauthorized access, loss, or misuse.
• We retain personal data only for as long as necessary for operational, legal, and compliance purposes.
• Secure deletion methods are used to dispose of data when it is no longer required.

Your Rights Under the Privacy Act 2020.

We use your personal information for the following purposes: ​  
 

• Access: Request a copy of the personal data we hold about you.
  
• Correction: Request corrections if your data is inaccurate or incomplete.
  
• Deletion: Request deletion of your personal data, subject to legal and regulatory requirements.
  
• Objection to marketing: Opt out of receiving promotional emails at any time.
• Lodge a complaint: Contact the Office of the Privacy Commissioner if you believe your data rights have been breached.

Cookies & Tracking Technologies.
 

• We use cookies and similar tracking technologies to improve user experience and website functionality.
• You can control cookie settings via your web browser.
• Some essential cookies are required for site functionality and cannot be disabled.

International Data Transfers.
 

• We store and process data within New Zealand. If we transfer personal data outside of New Zealand, we ensure appropriate safeguards are in place.

Children’s Privacy.

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly and notify law enforcement.

Changes to This Policy.

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our business practices. Updates will be posted on our website with the revised effective date.

By using our website and services, you acknowledge that you have read, 
understood, and agreed to this Privacy Policy.

➔  Updated: 02/26/25.